Not resolved

I was kept online for 3 hours by the personal shopper feature trying to price match two appliances, he promised me a discounted maintence plan, free delivery and free installation of the 2 appliances. After finishing and paying with my sears charge i was relieved, the next day i recieved an email with totally different numbers than what was discussed in the previous 3 hour online ordeal, when i called i was told "sorry" we dont do free installation and that they wouldnt honor the 3 hour personal shopper conversation i had even though i emailed it to the supervisor i spoke with that offered me "free" installation, delivery and a discounted maintence plan, i was basically told i got screwed take it or leave it.

Very disatisfied long time Sears customer

Product or Service Mentioned: Sears Installation.

Monetary Loss: $2100.

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