What happen to customer service? You can not go into Sears and buy a product and leave the employees are great but they have TOO many questions and requirements.
To check out 1) Do you have a Sears card 2) Do you want a Sears card 3) three different applications later and no approval 4) Telephone number 5) Email address 5) Name 6) Address 7) Debit or credit 8) cash back? 9) email receipt REALLY???????????? 9 step process to check out at Sears? Where is the customer service?
None of this is to my benefit! Someone sitting at an office is trying to make a mark on his resume and is using US the customer to get there. I want to get an item and check out be gone! I guess the customer does not matter!
Self check outs?
Now we know why Wal-mart and Home Depot are winning over Sears!!!! Will not go to Sears again!
Product or Service Mentioned: Sears Credit Card.
Monetary Loss: $99.