39 days in South Florida, July and now August with NO A/C!! Just lots of run around, hang-ups and very rude customer service reps.
Wrote letter to CEO, canceled 30 year account and contacted BBB, FL Attorney General and Consumer Affairs. Small claims court will be next to recover losses & added expenses of window units. The current email address for Aylwin B Lewis President & Chief Executive Officer of Sears is firstname.lastname@example.org. His address is 3333 Beverly Rd.
Hoffman Estates, IL 60179. I encourage anyone who has had similar issues with service & repair to let him know how you feel. We did with a registered letter and our shredded credit cards. We may not hear anything back, but it felt good.
No more Sears for me!!!!
Product or Service Mentioned: Sears Repair.