Sears had Toolbox advertised in sore for $199.99 for 7 drawer top and 5 drawer bottom roll around. First store clerk told us the middle two drawers weren't included.
Then they said ok, would sell us for price. Then at pick up it was a differernt model. Told us someone had put wrong sign on even though clerk sold us "that" unit. Manager no help at all.
Fortunately a contract lawyer was also buying the same unit and we will be filing a suit. Customer service at its worse. I am in sales and if I treated my customers this way I would starve.
Get with it Sears. HOnor your pricing, mistake or not.
Product or Service Mentioned: Sears Manager.