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Sears had Toolbox advertised in sore for $199.99 for 7 drawer top and 5 drawer bottom roll around.First store clerk told us the middle two drawers weren't included.

Then they said ok, would sell us for price. Then at pick up it was a differernt model. Told us someone had put wrong sign on even though clerk sold us "that" unit. Manager no help at all.

Fortunately a contract lawyer was also buying the same unit and we will be filing a suit. Customer service at its worse. I am in sales and if I treated my customers this way I would starve.

Get with it Sears.HOnor your pricing, mistake or not.

Review about: Sears Manager.

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Anonymous
#155331

You should've gotten what was on the reciept. If they did not tell you they changed the numbers on the reciept then just cancel the order and/or return what they gave you. It should've been an unopened box which means no restocking fees.

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