Well, Three weeks later our refund check from Sears showed up, and it was $119 dollars less than we paid.Exactly 15% less.
So all in all Sears charged us $119 to keep our money for 3 weeks, and deliver a new washing Machine that did not work from the moment it touched our property, and 15% less than the customer Service representitive promised my wife when she demanded that they take it back. What a lovley rip-off job Sears has pulled this time. I do understand the 15% restocking fee if the Darned thing worked, or even if we decided to go with another model AND THE THING WORKED. But to deliver us a Broken Machine AND charge us $119 for the privlidge, I just can not fathom this or a Company like they have become.
I pray that they did not just turn around and sell this pile-o-garbage to another unsuspecting sap.Sears, give it up, you are nowhere near the company I used to know or what once was when I was a younger man.
Monetary Loss: $799.