DANGEROUS Dehumidifier recall:
Sears is recalling dehumidifiers that were made by LG between 2003-2009 due to fire hazard. Link to recall: http://www.cpsc.gov/cpscpub/prerel/prhtml12/12240. />
The problem I have with this recall is the fact that Sears and LG are only providing a prorated refund depending on size and age of unit. Looking at other recalls in the past that have been by LG included a free repair. This time they are not offering a free repair or replacement—only a prorated REFUND!
So now I have a defective dehumidifier that I must stop using immediately and go spend more of my hard earned money to replace it. I called Sears and LG only to get nowhere. They do not care! LG told me this is the best they will do. They do not care about their customers anymore!
A RECALL for a DANGEROUS and DEFECTIVE appliance should either get fixed or replaced with the equivalent, not a prorated refund.
Please post this and share this with everyone you know. There are more than 700,000 affected units out there that need to be replaced. If everyone starts complaining maybe we can make Sears and LG do the right thing!
Thanks for posting.
ps... Sears Cares reps don't bother responding to this post! All you people do is search the internet for negative post towards Sears and say how sorry you are!!! If you really wanted to be helpful than you would ask yourself if your really helping anyone. Know one from Sears Cares has responded to me after waiting four business days. Sears does not care at all !!!!
So I will keep posting about this everywhere I can find to complain! Something has to be done!
Product or Service Mentioned: Sears Repair.
Monetary Loss: $520.