I bought a top of the line, high priced dishwasher made by Bosh from Sears. It has repeatedly malfunctioned.
The wait for a repairman to come out is at least 10 days. The last time a repairman came out, he told me I was lucky, some people wait 2 weeks or more.
Now the dishwasher is out again and I will be washing dishes by hand for another 10 days (at least).
Good thing it wasn't my freezer. I'd be looking a a lot of ruined food.
Sears should be forced to disclose the wait times for repairs when they sell their extended warranties.
Monetary Loss: $1000.