purchased all kenmore appliances from sears. the glasstop stove is a piece of junk -- the burner areas are all scratched -- although I used the recommended cookware and cleaning procedure.
refrigerator is basically falling apart after 4 years. The door shelves are cracking - they are not overstuffed. The humidity control in the drawers does not work. The dishwasher worked a short time -- just until the manufacturers warranty expired.
It used to be that you didn't have to purchase extended warranties in order to have sears stand behind its products. I should have purchased at Lowe's for better prices AND FREE DELIVERY!!!