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I purchased a French Door Refrigerator from Sears 2 years ago. It has broken 4 times since.

I have had to pay for 2 services agreements. Costing over $500.00. Now I have a refrigerator that cost over $1700.00 and is a piece of JUNK ! They sent a service tech out to fix it, he was here 15 minutes and told me he had to order parts.

That took over a week for them to come back. I lost all my meat in the freezer that would not work. The parts came and the service tech that came out told me you don't need this part and took it with him. It was a motor for the freezer.

Now he is lying and told them he put the parts in. I will NEVER buy another Sears appliance.

They couldn't give me one. I don't know if this refrigerator is going to work or not.

Monetary Loss: $1200.

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