Trying to get some tools replaced, I wrote down the sizes of five sockets for my blind friend. 4 were correct, but the last was the wrong size.
She got a 7/16 instead of a 3/8. She came out and did not discover this until on the way home and had to be driven back to the mall. The saleswoman told her she was wrong (the customer is always what?) but would give it to her anyways, and did not check the original socket.
Very rude service and lazy. What is going on at Sears in Ft Wayne IN?
Monetary Loss: $6.