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Exchange, Refund and Cancellation Policy

Bought a set of tires from Sears. Seven months later one of them explosively deflates on a straight road at 35 mph.

Returned to Sears to have the tire replaced. Barry Nestor at Sears in Burlington, MA explains why Sears tire warranties do not apply to Sears tires.

Sears warratnies are pure window dressing. You can hear the second gentleman try to sell me an "additional warranty" after denying coverage under the "primary warranty".

Needless to say we no longer shop at Sears for *anything*. We used to spend about $2,500 per year there. Nicely done Sears: we will happily spend our money elsewhere!

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $130. SearsWarrantyDoesNotApply is overall dissatisfied with Sears. The most disappointing about tires at Sears was very dissaponted Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Sears.

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