I had a coupon for $114.99 for brake service (one axle). They required a $15 "inspection" prior to doing any work and came back with a list of things "wrong" with my car and said they can't install new brake pads until I get all those things repaired.
I told them I could only afford to fix one thing at a time but the customer service advisor wasn't even listening to what I was trying to tell him and they wouldn't do the brakes so I left without having any work done. I left very disappointed.
Product or Service Mentioned: Sears Coupon.