Ordered a small flat screen TV online for a very good sale price, received a confirmation email and an estimated arrival date. As this TV Supposedly came from a store (I had a "salescheck number" as my only proof that it came from a store-still don't know which store it was).

I waited and waited, and inquired, and waited for ONE MONTH. Finally, the good folks at Sears agreed to credit me and apologized, telling me that it was an "out of stock item" Huh??? I paid for it, it "Shipped", I had a "salescheck number" How does one ship an item that doesn't exist????? I was charged for something that never existed??

The good folks at Sears, had no reasonable explaination for this situation. They seemed to have a hard time understanding my rather basic questions.

They did however, very generously provide me a link to another TV on their site, virtually identical to the one I had ordered, that just happened to cost $100.00 more than I paid. Thought this was illegal.

Company wrote 0 public responses to the review from May 10, 2012.
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