Can't begin to go through all the confusion they caused! Won't deal with them again!
Got the billing & rewards wrong - said we couldn't get rewards until range was delivered - now going to charge everything we got with points to deliver other item. They are so confused with their offers - even the sales guy said he couldn't keep it straight. Poor poor customer service& management . I need to do.
100 words - but that's the basic facts - they screwed up & didn't compensation for it! Bla bla bla they billed the wrong account - don't know the difference between credit card & rewards - but they just put it where they want & it is all wrong. I have never so much inefficiency in one purchase in my life.
I'm 68 & can't move refrigerators on my own - you would think they would compensate for their errors! But no - sorry we screwed up .....too bad.
Product or Service Mentioned: Sears Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $100.