On 4/11 I entered into a layaway contract with Sears to purchase a Samsung television at The Pacificview mall in Ventura, Ca.I arrived this A.M.for final payment & pickup to find the contract cancelled, the result of a $0.86 error made by a Sears employee on the previous payment.I had to return later in the day to meet with a manager, "Jerry" informed Me "nothing can be done sir, You can expect a check in about ten working days! Should I consider this a loan or theft on the part of Sears? To date I'm out $740.00 & have no television. If You require customer service with Your purchase, look elsewhere, You won't find it at Sears. I recently read an article on MSN about companies not expected to be arounrd in 10 years, Sears was on this list!
P.S. Samsung, it surprises Me You allow an organization like this to represent Your products.
Product or Service Mentioned: Sears Manager.