Product: Sears Car Repair Clear all filters (5 of 5 reviews match)
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3.5
Details
sears replaced the rear breaks on my Toyota and I have had it back 4 yes four times because they squeal. I am pissed at sears don't take a car to sears for repairs. This coat me money and time to make two trips to drop the car off and drive back to pick it up. No more...
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2 comments
Anonymous
#1480481

Who the *** takes a Toyota to Sears for anything????

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Review
#1254098 Review #1254098 is a subjective opinion of poster.
Service
Sears Car Repair
Reason of review
Bad quality
Loss
$50

Sears in Concord, North Carolina - Auto repair gone wrong!

1.0
Details
They disn't test drive it. After two different Sears and almost one thousand dollars the car is still doing the same thing!!!
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Review
#1110569 Review #1110569 is a subjective opinion of poster.
Service
Sears Car Repair
Reason of review
Bad quality

Sears - Car Repair Review from Pembroke Pines, Florida

1.0
Details
Ruined my cars ac and since 10/15 it's been a nightmare.. now dealing with Samuel Sandilvar from Sedgewick Claims Management and they are equally a nightmare plus! All I want is my car fixed ! Had to lease a vehicle, my husband died and no one cares! My car has been in shop for 2 months Sam Sandilvar just drags and drags things out.. ignores me ignores what the issues are... he ok'd something and has yet to pay and still not fixed. I'm going to have a breakdown .. can't even mourn my husband with this stress factor going on!! Going to go on TV if necessary.. also did I mention the hypodermic needle I found in my car after Sears ruined it!
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Review
#921700 Review #921700 is a subjective opinion of poster.
Service
Sears Car Repair
Reason of review
Order processing issue

Sears - Auto Repair (non-repair)

Our own mechanic was not open on Sunday Feb 7th. So brought car to Sears hoping to NOT have to miss time from work to get car fixed. We had our automobile worked on Feb 7th (replaced thermostat & water outlet housing unit). Yesterday Feb 29th auto over-heated. Took vehicle back to shop & was told defective part. They ordered 2 parts (both defective also) and found a 3rd part, installed it. Husband drove car today (March 1st) still problem. Making a formal complaint through Corporate is a joke and ridiculous. You call, they take the information and have store manager or asst manager call you back. WHY? That's where the problem is! We have dealt for 2 days on resolving this issue. You can't even reach a Regional VP or his office to give him feedback on the operations or the situation. I will never recommend or use Sears for any type of automobile repair. Do not use Sears Automotive for car repair.
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Review
#800657 Review #800657 is a subjective opinion of poster.
Service
Sears Car Repair
Reason of review
Bad quality

Sears Greenwood IN - OBD Diagnostics

Sears Auto at Greenwood, IN-46142 claimed to have done a OBD diagnostics on my car today (12/26/2015) and asked me to replace Spark Plugs, Ignition Coil and CAM position actuator and provided a quote for around $ 800.00 When I asked for more details and asked for diagnostic report, they were unwilling to provide the details and they charged $79.99 for doing nothing. When the car was given to the shop, the check engine light was turned ON. They reset the CHECK engine lights and cleared the history as well. This seemed to be like cheat business to me; won't go to them anymore and won't recommend to anyone.
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Review
#758691 Review #758691 is a subjective opinion of poster.
Service
Sears Car Repair
Reason of review
Poor customer service
Loss
$80
Preferred solution
Let the company propose a solution

Contact Sears Customer Service

Mailing Address:
Sears Holdings
3333 Beverly Road
Hoffman Estates, Illinois 60179
United States
Phone:
(888) 204-4019
All Sears Contacts

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