I had a problem with a Kingsdown mattress purchased from Sears that costs us $2200. Sears replaced with a like mattress which we have paid the same price for and it was changed.
18 months later we have discovered that the mattress is a Riverstone II and this one is much worse. We had sagging and bunching problems right away.. say after 6 months... not only is this bad enoough...
but we have just discovered this bed retails for $269 and we were charged $1954 by Sears for the same mattress. Law suit? How can they justify this? Not only do we have a poor quality product..
but they now us the difference of $1000... lets see if Sears will stand by their actions.
Monetary Loss: $1954.