I just ordered a washing machine from Sears, ONE washing machine. They charged me twice, they said it was a "computer error" guess what?
It's Friday and they can't refund my money for 3-5 business days. That's $1000.00 of mine, Sears stole from me and they won't be able to return it UNTIL SOMETIME NEXT WEEK. I'M NOW OVERDRAWN AND WILL BE CHARGED BANK FEES, AND SEARS IS SORRY!
BUY YOUR STUFF FROM SOME PLACE ELSE, DON'T BUY FROM SEARS!!!! EVER!!
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Sears.
Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Sears to other companies on our site.