On black friday, store management limited the number of cash registers to be used by sales associates. Sales associates work at 6.00 plus commission.
So associates cannot get credit for the customers they help. Hundreds of dollars lost in commission and profits go up for Sears. Sears has no soul and no shame. Associates are told they cannot receive commission on sales unless that salesperson actually rings the customer out.
Even the LOSS and Prevention guys are told to watch the employees in case they use the "wrong" register. The Loss and Prevention people spend more time watching video of employees than the shoplifting that is going on.
These occurrences have been common practice at the Oxmoor SEARS in Louisville, KY for the last two years.