Product: Sears Claim Clear all filters (0 of 29 reviews match)
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What is your phone number. All BS questions that they already know and have he answer. The state attorney general should shut down this farce before any other people are victimized. SEARS should be ashamed of themselves and arrested for endorsing or sell ing thi s...
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1.0
Product
Sears Claim
I didn't like
  • Non caring attitude
#1216178
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The food warranty that is included in the purchase warranty, is a joke.Once you have an issue that has caused a food loss, you must submit the claim online or call in. The claim is processed quickly, however, once processed you will receive this message: Your food loss...
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1.0
Product
Sears Claim
#1161590
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Featured

DON'T TRUST FRIGIDAIRE OR SEARS
DON'T TRUST FRIGIDAIRE OR SEARS
I bought a brand new Frigidaire upright freezer from Sears on 29 May 2017. We also got the highly touted "Sears Protection Agreement" which the salesman bragged about how it included food loss should anything go wrong. I felt confident. We hooked it up and turned it on...
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Anonymous
Anne

I bought another Sears Kenmore Refrigerator in 2016. Under my one year warrantie, the plastic enclosure came apart. They came and fixed it under warrantie. Then i noticed wate...

2.4
Product
Sears Claim
I didn't like
  • Misleading representation by sears
  • Very dissaponted
#1070453
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I have had sears home warranty for 8 months..Made my first claim in august..Its been a ongoing saga,ITS MID OCTOBER and sears has not been able to resolve the issue...I am getting really fed up with this.The GE washer is only 3 years old.The scheduling is a joke.....
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Product
Sears Claim
#938777
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To whom it may concern, this is has been a nightmare every since we purchase this plan. I have been a customer of your for over 25yr and always like the way your company handle your business. We 1st purchase just the appliance warranty 90883974 until 2/23/16. my...
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1.0
Product
Sears Claim
I didn't like
  • Deny claims
#806393
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In November 2015 I ordered a computer and chair.In December 2015, I received the chair but not the computer. I obtained a police report for the computer and forwarded it to Sear's escalation department. Today, I received a response that the vendor denied the claim...
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bobs2015
bobs2015

No, you do not have to pay for something you never received. Dispute the charge and go from there.

Product
Sears Claim
#784547
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What a joke. Sears use to be the place to buy all your appliances. I went to Sears only because I have had their products in the past. Well the "manager" in store was at a loss about Natural Gas and having to change it to Propane. Also insisted I find out if I had a 3...
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Anonymous
Anonymous

Finally got this resolved but the washer sounds louder than the 26 year old one I was replacing. Bet these don't hold up as long. Never will buy appliance from Sears.

Anonymous
Anonymous

I had a GREAT experience with Sears in Oshkosh. The manager and staff were happy to answer all my questions and concerns and I ended up buying my washer dryer and dishwasher t...

2.0
Product
Sears Claim
I didn't like
  • Blowing off issues
  • Employee knowledge
  • Sales people after sale
#697651
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I ordered a sofa set from sears on the phone, because I was not able to choose the color I wanted so I called in to place my order. I ordered it on January 14th and got it on the 28th. The day I got it, I called them stating it was the wrong color and need it taken...
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Product
Sears Claim
I didn't like
  • Poor customer service
  • Service
#620224
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We purchased a top of the line mattress from Sears in January 2014. Within months it was sagging. In August we submitted a warranty claim. It was approved - we could pick out what we wanted in exchange per their warranty and let them know. However when I submitted what...
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Anonymous
Anonymous

Sad end.

Troutville, Virginia
Product
Sears Claim
I liked
  • Warranty offer
I didn't like
  • Poor customer service
  • Poor product quality
  • Warranty service
#611310
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Sears delivery team, while in the process of delivering a refrigerator, smashed it into my dining room chandelier, virtually destroying the fixture, along with door blinds on my entrance door. Such carelessness and wrecklessness I have never before seen from a retail...
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Product
Sears Claim
I didn't like
  • Delivery experience
#599344
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