Bought an idem at sears.com. I purchased a clock with a granny cam inside it for 100$.
When it showed up I was shocked, what I got was a cheap made from China item not worth more than 20$. After trying to return it to store 2349, I received the worst customer service I have ever seen. Even though I bought this item at sears.com, I was told it wasn't their product and they make no $ on it so can't return it. How ridiculous.
So then I called Corporate and put in a complaint there. After 2 weeks I received a phone call only to have a woman be rude and hurtful to me, offered me a return ticket with a restocking fee of 30$ and a 15$ return fee PLUS I had to pay for shipping both ways.
WHAT THE HECK REALLY..LOST CUSTOMER>>>SEARS.COM is HORRIBLE!!
Product or Service Mentioned: Sears Shipping Service.
Monetary Loss: $100.