I ordered a product through sears.com. The product was not delivered by the delivery date published.
Sears.com declines to accept responsibility for the problem. According to the sears.com website, the product status was "shipped". The sears.com website provided a UPS tracking number. Using that tracking number led to a UPS site.
The UPS site indicated that a shipping label was printed but nothing else. There was no package at UPS, just a label. I spoke with sears.com and was promised that an email would help resolve the problem.
No emailcame. Two days later, sears.com said that they would try to help contact the merchant.
I would advise against using sears.com for any purpose.
Product or Service Mentioned: Sears Website.
Monetary Loss: $25.