I ordered a vaccum, washer and dryer from sears.com. After the order was proessed, they cancelled just the washer and dryer do to a credit card issue.
They didn't even call me to resolve the credit card issue. I had to call for an order update to find the order partially cancelled.
They said they "sent an email" (which I never received.) I would never order anything from them again. We tried ordering a freezer from Kmart last year but Kmart can't special order fo delivery, you have to do that through sears.com but can't have Sat.delivery from sears.com only from Kmart.
Monetary Loss: $1600.