Columbus, Ohio
0 comments
Not resolved

I ordered a table on Sears.com and when my order arrived it was only the legs of the table.I called and found out that the table was falsely advertised online as the whole table.

No where did it state it was just the legs and it actually gave a full description of the table itself. When I called customer service they could care less and told me to just return the table. I asked several times that they honor the website listing and they would not. I also asked for a supervisor and the lady "Paige" initially told me no.

Then she came back on the phone and said no one was available. (Don't believe that a bit!) Horrible customer service!

I am done shopping at Sears and I just spent almost 7K there this year.The have officially lost a "GOLD MEMBER" Customer!!

Review about: Legacy Trestle Table.

I didn't like: Refusal to not fix the problem and the lack of caring.

Review #730075 is a subjective opinion of a user.

1.3
Website
Location
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution I want the full table for the price I paid since they falsely advertised the table online

Had an Experience with Sears?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I bought Garage door opener and was planing to install it next day, Next day, I opened the box to read installing instruction and I found there is more work..." Read more
"My 77 year old mother purchased an electric furnace heat pump from Sears. It was installed 9-9-10. It stopped working and she got a $350 electric bill. She called for..." Read more
"...The package that was delivered from Sears had already been opened and the tree had an electrical short and would not light up..." Read more
"I purchased a washer and dryer from Sears.  I had to wait three weeks before delivery.  On the date of delivery I was the first customer.  The delivery team was..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more
"I had ordered several items from Fashionmia, one of the dresses was sold out and the other was not as shown on the site. I contacted customer service, several emails..." Read more
"I purchased my usual dress size which was within the sizing chart provided for US customers. I was hesitant to purchase but the reviews were good. I checked the return..." Read more
"I ordered 2 pictures and when I received them, the frames were broken on both of them. The quality was not as nice as it looks on their website. I..." Read more