I purchased an MP3 Player at sears.com costing over $80 for a needy kid for Christmas who didnt even have one gift. Sears site stated that the store had 3 items available, So I paid for it online and went to the store to retreive it.
Just to find out that the item was no longer in stock. They infomed me that i would get my money back in 3-5 days. Today marks day #7 and now noone even knows why I havent gotten my refund.
They all are rude and was no help. DONT SHOP SEARS.COM