Not resolved

After having a terrible experience with their on line shopping site itself I found out all items were shipped separately on different dates. Then upon wishing return 3 items my local Sears store would only take back one of them.

I was very curtly and rudely informed that ANYTHING sold on that is not sold in a Sears store CANNOT be returned to a Sears store. What terrible policy - if you sell it online you better take it back locally.

NEVER again will I shop online with Sears. Another long time company which has no regard for its current customers!!!!!!!!

Reason of review: Terrible return policy.

Monetary Loss: $50.

Preferred solution: Sears takes back the items and returns them or pays for return shipping and my wasted time..

I didn't like: Sales clerks attitudes.

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