I ordered a bicycle. A few days later I got an email that it was ready for pickup.
When I called the store they told me there was an issue with my order (the bike had been damaged during assembly) and I would have to cancel the order. So I did. This was almost a month ago. I have a cancellation confirmation # but I still haven't seen a refund on my credit card, and part of it was paid with a gift card which also was never credited.
Getting a supervisor on the phone is a nightmare.
I've spent hours on the phone with this issue. This is a very backward, unprofessional company that I will never do business with again.
Monetary Loss: $273.