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I ordered a bicycle. A few days later I got an email that it was ready for pickup.

When I called the store they told me there was an issue with my order (the bike had been damaged during assembly) and I would have to cancel the order. So I did. This was almost a month ago. I have a cancellation confirmation # but I still haven't seen a refund on my credit card, and part of it was paid with a gift card which also was never credited.

Getting a supervisor on the phone is a nightmare.

I've spent hours on the phone with this issue. This is a very backward, unprofessional company that I will never do business with again.

Monetary Loss: $273.

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I have the exact same *** with a lawn mower. Returned it.

Guy in store had problems with refund and I had to walk away after an hour of watching him and slowly dieing inside.

Now I'm in a ridiculous e-mail thread with customer support where they reply once per day asking questions that they already have answers to if they would just refer to the order number they already have. *** imbeciles.

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