Sears.com has the worst costumer service! I ordered a washer and dryer and all the assesories to go with it.
I noticed that only a portion of the 2050.00 dollars I spent was taken out of my account. Called them the next day to see why and was told they have no explanation on why half my order was cancelled. So I cancelled the whole order and was told my $985.56 would be credited back to my account in 48 hours. Four days later still no credit.
Called again and was told it would take another 3 to 5 days. I waited 8 days. Called again and was told it would be another 5 days! Absolutely unexceptable.
They have basically stolen my money!
I am still waiting for my refund. Sears.com is is the worst online retailer and should be shut down!