I just bought pots and pans for a wedding on Sat I was in the hospital and didn't get to order them til sun but I got 2 day shipping.so it was supposed to be here on Wed it was delivered but it was a Desk wow was I upset I used my points and a gift card and got a *** of a deal so the manager said sorry not much we can do I can give you 5% off your next order oh my goodness really 5% you sent me a Desk they can't resend it til the ups picks this up and when they get the desk they will send me a email and I can call and reorder it for 5% off are you serious 5% a wedding present not a heart and I could hardly understand them but they keep saying sorry tons of times ATLEAST they get paid to say that....
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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