We are in our 50's have never considered buying anything but Craftsman. We purchased a Craftsman lawn mower only to find it's a piece of junk with the timing skipping consistently. We learned that Craftsman actually didn't make the product but subbed it to Club Cadet who subbed it MTD. If I had wanted a MTD mower I would've went to Walmart and bought one for $500.00 instead of $3000 for a Craftsman.
And their customer service - located in overseas - can't speak English much less provide any solutions.
Craftsman quality is clearly a thing of the past - so sad - they use to make great products. Don't buy these over-priced lawn mowers - save your money and a buy a cheap-o - it's the same thing.