Same issue ordered boots as a surprise for husband online and paid for express 2 today's shipping. I called back to cancel because boots never arrived and was told no worries given a case number and credited for shipping cost.
That my card would credit bck amount soon. It was never credited and I do not have boots , it's been returned to sender like 2weeks ago no one from Sears knows anything .....I need issue resloved and my sears card credited per online order 973576555
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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