Product: Sears Customer Care Clear all filters (0 of 289 reviews match)
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Ordered thru Sears.

Ordered thru Sears.
Took back to Sears. They showed me where it came from Bluelan. They couldn't exchange or refund.
Product
Sears Customer Care
#1352199
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Unfortunately I was told by numerous Sears representatives that the notes cannot be merged to the correct refrigerator. Bottom line I’m *** out of luck. I asked to speak to a supervisor, no luck. When I asked to speak to someone above her she says she’s the highs and...
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1.1
Product
Sears Customer Care
#1346795
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All I wanted was to have my appliances installed. several issues experienced, and last once was having a microwave returned. I called 4x and talked to 3 people each time! and I the end they hang up! I am so irritated, it is the worst experience I ever had. Still no...
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Sears Customer Care
#1346351
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Was on phone to about 10 people today and still no results aboult getting my 99.98 refunded to my bank immediately!!!
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1.7
Product
Sears Customer Care
#1311343
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I have been trying to get a layaway refund status and no one can tell me anything. My layaway was cancelled because I had been in the hospital. I callee the number in my email asking what's going to happen with my refund. I was told that I could go to the store and...
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3.2
Product
Sears Customer Care
#1307849
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IT HAS THE WORSE SERVICE I HAVE EVER GOT.CANCELLED A ORDER ON JULY 5 STILL WAITING FOR COMFIRMATION AND REFUND.TODAY RECIEVED E MAIL THAT THE ORDER IS BACKORDERED WILL SHIP ON THE 23 TALK WITH 3 PERSON ONE ONE THE 5 THEOTHER ON THE 11 AND THE OTHER ON THE 13 AND IM...
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Product
Sears Customer Care
#1304748
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I purchased a preventive maintenance check for my appliances from Sears for $199. During the check they found a problem with the dishwasher and said it may cost around $300 to fix. I called back about a month later to see if they could tell me the actual cost and was...
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Anonymous
Joe

Sears is dead. There is no customer service now, they even outsource the call center to the Philippines where nobody gives a ***

Product
Sears Customer Care
#1302170
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Sears - Don’t have anything that I want

I come to sears at Lacey every week to ask about a specific vacuum that I want and they always tell me oh we don’t have on stock right now but we ordered it, why do you put something for sale that you don’t have it it wasting my time and my gas to come every week I just opened an account with sears and I’m thinking to cancel and never come to the store anymore.
Product
Sears Customer Care
#1283566
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Sears - Worse company

Rude customer service. They lie about the delivery date.
Product
Sears Customer Care
#1274570
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Once I pay off my washing machine I will never purchase another appliance from Sears. Your associates are warm and friendly til the purchase and resort to Rude bothersome representatives after the purchase? That's why I allowed my previous Sears account to close out...
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1.8
Product
Sears Customer Care
#1267836
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