Product: Sears Customer Care Clear all filters (0 of 273 reviews match)
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Once I pay off my washing machine I will never purchase another appliance from Sears. Your associates are warm and friendly til the purchase and resort to Rude bothersome representatives after the purchase? That's why I allowed my previous Sears account to close out...
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1.8
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Sears Customer Care
#1267836
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A sales associate named Brent or Brett was not interested in helping me. I asked specifically for snap ring pliers, and his reply was that he didn't think they had any. I decided to look around for them on my own since it was for an important project. After a few...
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Sears Customer Care
#1252568
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I was quite aggravated that he wasn't willing to take time for me, THE CUSTOMER!! I cursed him out and asked for a manager, but again was ignored. This happened at the Sears at Anderson South Carolina mall. I suggest someone teach that rude *** some PROPER and...
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Anonymous
Anonymous

Sounds like he might've been busy and you were a terrible person but okay.

Anonymous
Anonymous

“ ... I cursed him out and asked for a manager, but again was ignored.”Wow, sounds like YOU are the one who needs to be taught how to be proper. You don’t curse someone out be...

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Sears Customer Care
#1252500
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Sears - No customer service

My unit is not working properly. I called on 5-2-18 at 7pm. I was told that they would call me back within 48 hours. I called on Tuesday 5-8-18 at 3:15. First he had heard anything (I just got back from vacation) I'll make a few calls and get right back to you. I still don't know when I will get service. Do not purchase a HVAC system from Sears. For God's sake. Don't
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Sears Customer Care
#1251925
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A year ago I bought a 50th Anniversary Limited Edition lawn tractor from our local Sears store. As it turned out it is a piece of junk, worth less than half of the purchased price. That is besides the point. Last fall I purchased a snow blower attachment for the above...
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2.1
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Sears Customer Care
#1250097
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I went to Sears and I asked one of your workers her name is Kalo of where I can find something I was looking for and nobody has ever given me a stank attitude than she did. She was terrible. I wonder how she got hired and I am going to post about this horrible...
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2.3
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Sears Customer Care
#1246568
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My local Sears is amazing, but the online returns department is abysmal. They processed the return of a mattress that didn't turn out to be as comfortable as we thought. I called to have the mattress return processed. The tech (who was clearly from overseas) had me...
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Sears Customer Care
#1244482
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Sears Home Service sends me an email confirmation for a service call and then a wierd "Service Bench" sends an email they will be providing the service. After two calls to the now call center in the Philippines, it appears I'm stuck with I don't know who to fix my...
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AeternumVale
RashAdeliePenguin

While the shift is occurring for SHC, they moved the land line ops again, only through another "third party" sieve to take the heat off. Since this may be the case, SHC did li...

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Sears Customer Care
#1241119
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I been calling to complain about my wash machine that i purchase from sears in 2014. I have been calling customer service for repair since 2016. Yes 2016 its 2018. My washer was still under warrant at the time. Since then sears have sent out several people that either...
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Sears Customer Care
#1240416
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Sears - Layed away a washer on line. Decided to cancel the layaway.

This was 2 months ago still trying to find out where my layaway pmts are refunded. Cant talk to anyone no one calls back. I am on social security. 70 years old and they wont return my 215 dollars.
1.2
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Sears Customer Care
#1238340
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