Sears - Customer Care Review
Not resolved
Don't buy appliances from sears unless you like to be abused, there return policy's suck. Bought 6k of appliances and treated like dirt.
Product or Service Mentioned: Sears Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
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Comments
I bought my granddaughter a pair of denim overalls for Christmas. She wears a 10-12 so that's what I bought her.
She tried them on & they were too small. My daughter &granddaughter took them back today expecting to get a refund or exchange. She had receipt. They refused to give refund or exchange because 30 day refund/exchange period had run out.
People start Christmas shopping early. Why is it every other store will take back Christmas merchandise for exchange or refund. I will never shop there again.
A child expects something in place for a gift that doesn't fit. How are they still in business doing customers this way?