I will never purchase another appliance from sears again.Purchased the 300.00 + service plan.
4 service calls, 2 of which were no call, no shoes. 4 lost days of work. 2 days of family and other serious engagements canceled because of the no show situation. We are now 1 1/2 months with no washer.
Tonight was the second of the no-shows and they arbitrarily rescheduled the next service appt for January 11, 2017....which will be approaching two months.Thanks sears.....never again
This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Sears. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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