We are building a new house. I purchased all of my kitchen appliances from sears.
The custom cabinet maker wanted the cut out deminsions on each appliance. I contacted sears 6 times and no one could help. In those 6 calls, I was transferred several times. I even called the complaint department and was told that cut out demensions on the appliances do not exist.
This is not true because I found the ovens cut out deminsions online. I still do not have the other deminsions.
My advice would be if you are building or remodeling, don't buy your large appliances from sears. You will have to have cabinets made to fit the appliances and it will be impossible to locate good information.
Review about: Sears Customer Care.
Reason of review: Poor customer service.