My floor was damaged when a refrigerator was delivered in March. I filed a claim and somehow the delivery team found out so one of the guys called me threatening me that I shouldn't file a claim and that things could get ugly in court.
I called XPO to let them know about the guy who called and that didn't seem to matter.
I've been told 3 times that they'd send me a settlement check and till this day I haven't received anything. They never answer or return my calls.
This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Sears. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Sears.
Check out the best and the worst companies in Supermarkets and Malls category for more informed decision or compare Sears to other companies on our site.