Not resolved
Customer service
Price Affordability
Value for money

My floor was damaged when a refrigerator was delivered in March. I filed a claim and somehow the delivery team found out so one of the guys called me threatening me that I shouldn't file a claim and that things could get ugly in court.

I called XPO to let them know about the guy who called and that didn't seem to matter.

I've been told 3 times that they'd send me a settlement check and till this day I haven't received anything. They never answer or return my calls.

Product or Service Mentioned: Sears Customer Care.

Reason of review: Poor customer service.

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