I will never buy another appliance from Sears!!! I almost purchased a washer snd when i called my local store there was no answer anywhere in the store for hours.
I merely wanted to change my delivery option to pick up. This attempt was no less than a fiasco!! When i finally did get someone they directed to the 800 number which was somewhere in the Philippines
Trying to talk to people who don't even understand English and re_directed me back to the store. I CANCELED MY ORDER AND WENT TO HOME DEPOT.
Amazing difference. Dont waste your time or money at Sears.
Product or Service Mentioned: Sears Customer Care.
Reason of review: Poor customer service.
I liked: Convenience of online ordering.
I didn't like: Too much to list, No solution, Complete disregard for customer, Rude customer service people.