5.0
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I have to say that I had a great experience with Sears customer service.They were quick, efficient and helped make the situation right within 7 business days---overall I'm extremely impressed.

I was fortunate to get in touch with the correct people/dept. to get the assistance I needed. My issue was with a piece of jewelry I had purchased and they replaced the piece with absolutely no hassles and in lightning speed.....I couldn't be more pleased with the way I was treated. A big thank you to A.

Cooper-Curtis for her outstanding customer service, you're a credit to the company and because of you, Sears has earned my business for life!J Davis-Smith

Review about: Sears Customer Care.

Reason of review: Good customer service.

I liked: Way i was treated and the speed, Efficiency with which my issue was handled.

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