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1.1
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
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They are quick to take your money but good luck getting a refund even when you follow their rules. Sears is extremely unprofessional, deflecting at all costs, and customer unfriendly.

Managers of local stores blatently lie, fail to return phone calls, and have caused me to lose all faith in the corporation. I only *** that they don't file for bankruptcy before I resolve my litigation in civil court.

Product or Service Mentioned: Sears Customer Care.

Reason of review: Poor customer service.

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