Ordered 4mens bluejean shirts thru sears online service dec5, confirmation sent said it was shipped out on dec8th.This was a christmas gift & ordering said they would deliver within 10 days.
so i waited & waited then started to panic as the week of christmas was upon us, so that monday i called, tech support said it was shipped & they had 10 days to get it to me & she said i should recieve it by dec24th. Great, or so i thought. well christmas came & went & i had no present for my husband but reassured him it was coming. Well jan came & i called back, tech support said it had been delivered to me & i said no it wasnt.
She tried to track it but had wrong traking number assigned to it so it was technically "LOST". but that someone would call me w/in 24hrs about it. Well another weeks wents by w/ no response so i called this morning only to find there were no records of my two previous calls ,WTF. So i just askd for a refund to my credit card.
Rep said i could always just reorder.
Yeah right...Sears can go to you know where.They can forget it!!!!!