Sears came to clean the air conditioning ducts and clean my dryer vent. They damaged the walls and baseboards of my house with their hoses and scraped my new washing machine.
They told me that they never damaged the washing machine but I saw the person do it at the time and he admitted to it. They told me that I should rewallpaper my wall to fix the problem and were so unhelpful.
I will not be using Sears Home Services again as a result. Be wary of the customer service staff as they awful to you for helpfulness, confidence.