I made a purchase on sears.com for an item from Sears- not a marketplace vendor. The site specified a delivery time of 2 days.
I received an email sating the item had shipped on the day it was due to arrive. Estimated delivery was not for the promised time. Several emails to Sears resulted in absolutely no response in a reasonable time.
the last 4 purchases I have made at Sears had led me to determine I will never shop there again and I will discourage anyone else I can either. The consumer would be better served if Sears ceased to exist.
Product or Service Mentioned: Sears Shipping Service.