I bought a small refrigerator at Sears and was assured by the salesperson that I would receive a $75 rebate that was advertised in the newspaper and in the store. The sale price of the refrigerator was lower than the minimum that qualified for the rebate, but I was assured the list price was considered when determining rebate eligibility. Because Lowe's had free shipping, but a very slightly higher price, I figured I would come out ahead because the $75 rebate would just cover the delivery and recycle fees from Sears.
Several weeks after I submitted the required required documentation online, I was informed that I didn't qualify for the rebate because the product did not meet the minimum price. The salesperson spent a lot of time explaining to me how to submit the rebate paperwork for the quickest return, so I have to assume she sincerely thought I would receive the rebate.
A friend purchased $1,500 worth of appliances from Sears around the same time, and was also denied the rebate because individually, the appliances did not meet the minimum.
I will never shop at Sears again.