Purchased Kenmore washer and dryer on 8-22-15. Washer leaked, replaced the next week with another washer that leaked and was hooked up backwards.
After waiting 3 weeks for a different brand to replace the defective one, delivery comes today to pick up the washer with no replacement for it. Called back delivery and they made an order error and I will need to wait 48 hrs for them to correct it. I'm told they can't deliver for another week when they deliver in my area. Called all customer service numbers to get this expidited to no avail.
I will never shop at a Sears store again. The customer service is a nightmare.
Product or Service Mentioned: Sears Delivery Service.
Reason of review: I'll never shop at sears again.
Sears Pros: Onsite staff.
Sears Cons: Foriegn customer service, Dishonesty, Awful.