Purchased Kenmore washer and dryer on 8-22-15.Washer leaked, replaced the next week with another washer that leaked and was hooked up backwards.
After waiting 3 weeks for a different brand to replace the defective one, delivery comes today to pick up the washer with no replacement for it. Called back delivery and they made an order error and I will need to wait 48 hrs for them to correct it. I'm told they can't deliver for another week when they deliver in my area. Called all customer service numbers to get this expidited to no avail.
I will never shop at a Sears store again.The customer service is a nightmare.
This reviewer shared experience about "i'll never shop at sears again" and wants this business to read this review and look into the issue (if any). The author is overall satisfied with Sears. The most disappointing about sears delivery service from Sears was foriegn customer service, dishonesty and awful , but reviewer liked onsite staff. Reviewer wants customer support to reach out to him or her for further discussion of this matter.
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