Purchased Kenmore washer and dryer on 8-22-15. Washer leaked, replaced the next week with another washer that leaked and was hooked up backwards.

After waiting 3 weeks for a different brand to replace the defective one, delivery comes today to pick up the washer with no replacement for it. Called back delivery and they made an order error and I will need to wait 48 hrs for them to correct it. I'm told they can't deliver for another week when they deliver in my area. Called all customer service numbers to get this expidited to no avail.

I will never shop at a Sears store again. The customer service is a nightmare.

Product or Service Mentioned: Sears Delivery Service.

Reason of review: I'll never shop at sears again.

I liked: Onsite staff.

I didn't like: Foriegn customer service, Dishonesty, Awful.

Company wrote 0 private or public responses to the review from Sep 21, 2015.
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Your business is worthless in the long run anyway. Any company would be glad to lose a terrible customer like yourself. Your business means nothing when compared to the amount of grief saved by not having to deal with a whiny brat.

to Anonymous #1036947

very funny

to Anonymous #1036999

are you for real? what an ignorant comment.

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