I bought a new refrigerator and payed for them to deliver it and was told that the would put it in the kitchen hook it up and even move the old fridge for me. I was sold on that that would help me and my wife tremendously.
They scheduled the delivery for the next day while my wife was at home and i was at work. they brought the new fridge into the front room and took some measurements and found out that they would have to use the larger back door in the house. they called their boss and said that, then their boss said that they were not allowed to go into the back yard and to leave it where it was.
when my wife asked them why all they would tell her is that their boss said not to move it and left with no other answers.