Los Angeles, California
Not resolved

We bought a front load washer from Sears. Sears workers broke my kitchen door threshold while delivering a washer.

They did not tie down the discharge hose properly causing water to overflow. It caused stucco damage to my kitchen wall. When I told the salesman, he exchanged it for a top load washer that discharges more water than the top load model. As it was not tied down properly again, more water was spilled.

Sears refuses to pay for the damages of $840.00.

I returned the Sears washer and bought a similar washer from Best Buy, which is working great.

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