Orange, California
Not resolved

I was SUPPOSED to get my new fridge delivered yesterday from 1:15-3:15pm and it was delivered almost 3 HOURS later!!! I called the delivery office and they just apologized and that someone on the delivery team would call me soon.

EVENTUALLY, hours later, I got a call saying they would be there in 45 minutes! They are the worst! After this I will NEVER buy anything from Sears again! I had also purchased a w/d from them and that delivery was like an hour late.

They suck!!!!!!!!

They really need to improve their customer service. Never again!

Product or Service Mentioned: Sears Delivery Service.

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