Product: Sears Delivery Service Clear all filters (357 of 357 reviews match)
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Sears - Delivery

Changed our delivery date to match moving in a new house received an email saying they could not make that date so I called they said they could not change it again. Well you lost a big sale we canceled the order.
2.7
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Value for money
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Sears Delivery Service
#1209733
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I purchased a refrigerator with guaranteed 1-2 day delivery when my old one died unexpectedly (it turns out you really need refrigeration in New Orleans 80 deg and an 8 month pregnant wife). After waiting patiently all day through the delivery window, an automated...
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1.5
Product
Sears Delivery Service
I didn't like
  • Dishonest business practices
#1204892
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Ordered a fridge and a microwave several months back, could not split deliveries for some reason and the fridge was back ordered for three months. Turns out the fridge that was back ordered was not the color we ordered. Waited 30 days finally got the wrong fridge...
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2.2
Product
Sears Delivery Service
#1204113
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Purchased a range, delivery scheduled for Nov. 25, 2017 between 6:00-8:00 pm. I cancelled, would not allow a night delivery. Rescheduled for Dec. 2, no one showed up, called Sears told only the the gas range connector would be delivered. Next delivery date Dec. 9th,...
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Anonymous
nick c

Wow, just got home after a heated battle with these clowns. Bought a dishwasher and the install a few days ago. Was told it would have to be ordered. Would be at the warehouse...

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Sears Delivery Service
#1202878
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I have a dryer that was supposed to be delivered to me the men were so high they said they could not deliver it and put it inside the room that it would not fit I have never had such bad service in my life so they said they would cancel the order I told them to cancel...
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3.5
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Sears Delivery Service
#1202533
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Sears - Order sent to Illino instead or Raleigh NC

The order is 30 days late, and it was sent to the wrong city and the wrong state
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Sears Delivery Service
I liked
  • Convenient
I didn't like
  • Not able to pick the home delivery
#1201407
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I bought a washer and dryer on feb 10th and it.was deliver on.feb 13th and the dyer didn't work so they brought.another out on the 20 of feb the dyer so send the washer and the dyer back i am a hard to getting my dam money so i went to the sear store were i purchase it...
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1.6
Product
Sears Delivery Service
#1200097
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I ordered an expensive grill and was told that it would be delivered on 2-13-2018 before 3:45. I got a phone call around 3:30 saying the unit had been damaged in transit and they weren't even going to come by my residence. I had purchased about $100.00 dollars of food...
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1.0
Product
Sears Delivery Service
I didn't like
  • Being lied to
#1196064
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Since the NEW washer wasn't putting out hot water and the hot water at the sink was no longer working, I called Sears. Sears determined that it was a delivery problem. So, another outsourced delivery team came the next day. The hot water/washer problem was resolved...
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Anonymous
Don Berkemeyer

I can see why sears ifs failing. They have no interest in supporting their products. They are willing to sell you parts and service contracts but not have a conversation with ...

Anonymous
1195319

I hope that a resolution will be the result after my one of many complaints is posted. I'very contacted Sears about the many issues and so far, no response.Can't provide a rev...

2.4
Product
Sears Delivery Service
#1195319
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we paid for a freezer that was not being manufactured any more and have not received the refund on our visa card. the cancellation was on 1/26/18 . we ordered another freezer and we were told it would be delivered on wed. feb.14th. we were not notified regarding the...
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pissedoffconsumer-2
pissedoffconsumer-2

All you have to do is put in a DISPUTE with merchant services (VISA, MC, etc) at your bank or whomever and they will do all the work! Don't let Sears drive you over the edge, ...

Product
Sears Delivery Service
I didn't like
  • Laco ofcommunication
  • Lack of service
#1189630
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