Product: Sears Delivery Service Clear all filters (365 of 365 reviews match)
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Thank you, in advance for the opportunity and the therapy that will occur by releasing my experiences concerning a product my mother purchased through sears.com. I will spare each of you the length of details and the anarchy that she and I encountered, but will grant...
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1.0
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Sears Delivery Service
I liked
  • Atttempt at finding a solution
I didn't like
  • Lack of customer care and service attributes
#1239331
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Sears - Big Dent
I Went to Sears in Savannah ,Ga walk the showroom floor pick out a $599 refrigerator it was delivered 2 Days later with A Big Dent in the freezer Door the delivery men assured me I would get a replacement door 2 months later nothing I’ve called the Dumb 1-800 #...
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Sears Delivery Service
#1236197
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That's right, NO ONE called me to pass on that bit of information! Yahoo...another day I get held captive from the hours of 7:30 AM to 9 PM. Sure I'll be shopping at Sears again. Bwahahahahaha I can't even type that without laughing. Sears we are done after this is...
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Sears Delivery Service
#1236140
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Wtf?!? Cosmetic issues??? It was damaged in delivery! Supervisor informed me that nothing they can do. Pissed and will NEVER buy another thing from Sears. Hope they do have to close all their stores. Worst runaround customer service ever. Do yourself a favor and avoid...
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Sears Delivery Service
#1234509
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Paid extra to have a washing machine delivered on Sat. Was scheduled between 12-5. At 5 machine still never showed up. Sit on hold for 45 minutes and was assured that the machine would be delivered today still and the driver would be calling. 2 hours later no call and...
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1.0
Product
Sears Delivery Service
#1233717
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Sears - Terrible

We bought a stove today to be delivered paid the fee for the weekend delivery. Dan at the store said it was good to go. Not a hour later customer service called and said they don’t do delivery on weekends. Can’t get fee back. Now stove is in limbo
3.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Product
Sears Delivery Service
#1223523
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Sears - Horrific customer service

matress not delivered on schedule , 2 delays so far
2.5
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Product
Sears Delivery Service
#1223402
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Sears could not provide me with a signature and name of the person who except the item, because they knew it was never sent. I am going to make sure this do not happen to anyone else, because I will write every social media known and expose them. That refrigerator...
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Sears Delivery Service
#1221672
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Sears - Delivery

Changed our delivery date to match moving in a new house received an email saying they could not make that date so I called they said they could not change it again. Well you lost a big sale we canceled the order.
2.7
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Sears Delivery Service
#1209733
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I purchased a refrigerator with guaranteed 1-2 day delivery when my old one died unexpectedly (it turns out you really need refrigeration in New Orleans 80 deg and an 8 month pregnant wife). After waiting patiently all day through the delivery window, an automated...
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1.5
Product
Sears Delivery Service
I didn't like
  • Dishonest business practices
#1204892
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