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Product or Service Quality

Worst customer service ever! They don't understand English!

Ordered a box spring the delivery guys couldn't fit it up the stairs left it on the stairs damaged. Called customer service 4 times to get them to pick up and orders a spit box spring so that means 2 pieces! I get one piece and no record of me ever ordering . On the phone with another non English comprehender who can not understand my issue.

Still on. He phone after 30 minutes waiting!

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of sears delivery service. Sears needs to read this review and look into the issue (if any) according to poster's claims.

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