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Worst customer service ever! They don't understand English!

Ordered a box spring the delivery guys couldn't fit it up the stairs left it on the stairs damaged. Called customer service 4 times to get them to pick up and orders a spit box spring so that means 2 pieces! I get one piece and no record of me ever ordering . On the phone with another non English comprehender who can not understand my issue.

Still on. He phone after 30 minutes waiting!

Product or Service Mentioned: Sears Delivery Service.

Reason of review: Order processing issue.

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