Daytona Beach, Florida
0 comments
Featured on Facebook Not resolved

Ordered in a Sears Freezer.Had to pay an independent to deliver because our Sears doesn't bother.

Used person they recommended. When it got here and before it was totally inboxed there was a HUGE dent across the side. Pictures were taken as it was unboxed. Called Manager and was told nothing they could do unless we wanted to order another one but we would have to pay for it to be delivered.

2 delivery charges for their damage. At this time still have heard nothing back from district manager or someone higher than store Manager. Their customer service sucks and they sure don't want to make their mistake good.

Am surprised they didn't try to blame delivery man.Don't shop in Andalusia Al Sears.

Review about: Freezer.

Review #918117 is a subjective opinion of a user.

1.8
Diversity of Products or Services
Customer service
Discounts and Special Offers
Location
Warranty
Exchange, Refund and Cancellation Policy
Staff
Website
Product or Service Quality
Price Affordability
Value for money
Layout of Store
Ease of Use
PRODUCT OR SERVICE
Sears Delivery Service
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Sears?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Spend hours on Labors day weekend picking out four major appliances for my kitchen renovation. Went to place my order and the website froze. No problem. Started..." Read more
"FACTS: WE OWN A 79579757900 KENMORE REFRIGERATOR MODEL (NOT YET EIGHT YEARS (OLD) THAT WAS BOUGHT AFTER THE PREVIOUS TWO BRAND NEW REFRIGERATORS WERE DEEMED UNUSABLE BY SEARS. SINCE THE..." Read more
"On December 30th 2014 i called you as the TV i bought and had taken out the extended warranty on was having issues. Turning itself on and off mid show,..." Read more
"Sadly, we are joining the ranks of dissatisfied customers who will likely never purchase another major appliance from Sears. While our story of a repeatedly botched delivery isn’t as..." Read more
"I went thru the enrollment process, wanting to be insured for 2016. Unfortunately, because of my financial situation, I was unable to make my first or any other premium payment..." Read more
"Wendy Kinnear ID no: 7696892 72 campsie Road, Dear sir/madam, I have received tickets for Good Morning Mr's Brown that I ordered for Viagog and I think you have sent..." Read more
"No where near as comfortable as the one in the store Seams run across arm rest where your hand rest ,piping crooked on one side No longer set in and..." Read more
"Aside from the fact that they are for some reason trying to charge me 110$ a month, for their plan that is currently advertised at 29.99$ a month on their..." Read more