Sears Delivery Service Review from Daytona Beach, Florida

Ordered in a Sears Freezer.Had to pay an independent to deliver because our Sears doesn't bother.

Used person they recommended. When it got here and before it was totally inboxed there was a HUGE dent across the side. Pictures were taken as it was unboxed. Called Manager and was told nothing they could do unless we wanted to order another one but we would have to pay for it to be delivered.

2 delivery charges for their damage. At this time still have heard nothing back from district manager or someone higher than store Manager. Their customer service sucks and they sure don't want to make their mistake good.

Am surprised they didn't try to blame delivery man.Don't shop in Andalusia Al Sears.

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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Customer service
Value for money
Discounts and Special Offers
Price Affordability
Product or Service Quality
Ease of Use

Reason of review:
Damaged or defective
Product or service
Review category
Supermarkets and Malls
review #918117

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